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Summer 2024 - Never Stop Learning

Course Announcement:

TRIFT releases Thirty (30) titles in the learning portal. A combination of new and updated micro-learning courses that continues our commitment to drive learner knowledge and competency.

"Never Stop Learning" is TRIFT'S mission to drive a change within the store and make learning a part of every employee's responsibility.

New Courses:

Eighteen (18) new titles debut this month as part of our commitment to driving knowledge across the store. In addition to our standard micro-learning and full-length titles, TRIFT rolls out the first of many scenario-based learning modules (keep reading for additional information).

Scroll to view new course titles. Click the black arrow to begin.

Scenario-Based Learning Library:

A new learning technique debuts this quarter with the introduction of scenario-based learning (SBL). Four new courses in the form of selling techniques becomes available on Monday, April 15th. Scroll to see the titles and look for them in the course catalog.

  • Three Customer Service - scenario-based learning modules

    • The New Customer

    • The Custom Order

    • The Return

  • Three Cashier - scenario-based learning modules

    • Pricing Issue

    • Proper Identification

    • Customer Serivce Issue

Course Revisions:

The following Twelve (12) courses have been revised and/or updated to address course functionality, grammar, or interactivity within the course. All courses have been uploaded to the learning tool and are available for assignment.

Customer Service Library

  • Creating Customer Confidence (content corrected, course refresh)

Operations Library

  • TRIFT's Guide to Micro-learning (course refresh)

  • Welcome to TRIFT Learning!  (course refresh)

Product Library

  • Non-Alcoholic Beer (content corrected, course refresh)

  • Rye Whiskey (content corrected, course refresh)

  • Scottish Ales (content corrected, course refresh)

  • Styles of Bourbon (course refresh)

  • Styles of Run (course refresh)

  • Wine Region - State of New York (content correction)

  • Zinfandel (course refresh)

Sales Library

  • Celebrating Black History Month (content correction)

Work-place Safety Library

  • CAUTION - Wet floors (content refresh)

Contact with any questions regarding this announcement.

Learn More, Learn Better, Learn With TRIFT


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