Re-Assigning Courses Makes Good Business Sense

With knowledge constantly changing and evolving, employees are apt to forget key messages over time. TRIFT wants to ensure you remain pro-active when it comes to having competent staff.  There are titles that employees should revisit on a regular basis to ensure they fully understand the subject matter or the importance the topic plays in your store.  TRIFT recommends the following courses get re-assigned to all employees on an annual (if not semi-annual) basis.

Recommended Courses for Re-Assignment

Category
Title
Frequency

Customer Service

Six Rules of Good Customer Service

Every 6 Months

Ethics & Compliance

Responsible Vendor - Identification

Responsible Vendor - Industry Regulations

How to Be a Responsible Vendor & The Effects of Alcohol

Every 6 Months

Annually

Annually

Human Resources

Understanding & Preventing Sexual Harrassment

Diversity in the Workplace

Annually

Annually

Safety

Slips, Trips & Falls

First Aid for Retail Stores

Proper Lifting

Loss Prevention

Annually

Annually

Annually

Annually

Ladder Safety

Bullying in the Workplace

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